The NHS is wasting an opportunity to make significant
health improvements by failing to exploit its ‘leverage
capital’. Time for a re-think says Dominic Harrison
Almost any sensible discussion of sustainable development and the
NHS will reveal the worrying symptoms of “systems agnosia”.
Reducing waste, traffic, pollution, energy consumption, water use
and food miles are all examples of sustainability objectives with
obvious connections to health improvement. Almost all clearly function
as early interventions in managing population health risk exposure
in relation to the root causes of heart disease, cancer, asthma
and many other diseases that the NHS is charged with preventing
and treating as set out in the NHS Plan.
The management of the NHS could encompass sustainable development,
but only if the chronic disease of systems agnosia is adequately
diagnosed and managed.
In his book, The man who mistook his wife for a hat, Oliver Sacks
strikingly describes a case of visual agnosia: “The otherwise
highly talented musician in question, Dr P, had responses which
were very curious. His eyes would dart from one thing to another,
picking up tiny features, individual features...a striking brightness,
a colour, a shape would arrest his attention and elicit comment
– but in no case did he get the scene as a whole. He failed
to see the whole, seeing only details which he spotted like blips
on a radar screen...it was precisely this...that rendered him incapable
of judgement.”
So it is with NHS planning and performance management in relation
to sustainable development. In April 2002, NHS Estates issued a
new environmental strategy that contained guidance on sustainable
development. The document set targets for NHS trusts to produce
their own strategies for energy, waste, water, transport and procurement,
which should have been met by the end of last October.
The guidance targeted themes that generally focus on risk reduction
and cost containment in relation to environmental impacts, but still
neglect the available asset maximisation possibilities. However,
they do not appear anywhere in the NHS Priorities and Planning Framework
2003-2006 (or PPF, the NHS deliverables bible) or its Physical Facilities
objectives (appendix C).
So, while the PPF has 24 pages listing important things against
which the performance of NHS trusts will be assessed, sustainable
development is not one of them. This is despite the fact that most
sustainable development interventions advocated by NHS Estates would
save money, protect the environment and improve health.
For some reason the NHS seems to struggle to develop systems capable
of aligning its services, structures and performance management
to meet its stated objectives. This leads the NHS to squander vast
amounts of “leverage capital”, failing to recognise
that this could be used to pay a substantial “health dividend”.
As a result, it may be unnecessarily degrading the environment,
wasting money and perhaps risking lives. The failure to connect
and integrate NHS sustainability targets within the performance
management of the health outcomes of NHS investment, as reflected
in the PPF, is a massive wasted opportunity.
The concept of sustainable development can seem infinitely expandable.
Business and industry generally equate it with “sustainable
economic development”, while others often simply see it as
a synonym for “environmentally friendly”.
For now, let us assume that while sustainable development is certainly
about managing population risk exposures it is also about maximising
human development opportunities, both in terms of the environment
and the economic and social experiences of communities. From this
perspective, we can begin to see the possibility of adding value
to existing NHS investment through considering wider social and
economic objectives.
In July 2002, the King’s Fund produced a report, Claiming
the health dividend: Unlocking the benefits of NHS spending (www.kingsfund.org.uk).
This demonstrated the potential for the NHS to become a good corporate
citizen – in the domains of employment; purchasing policy;
child care; food purchasing; waste; travel; energy; and building
– while using its power to influence markets and communities
to improve health from an institutional perspective.
The report emphasised that the health care sector is currently
failing to exploit clear opportunities to make a significant contribution
towards improving population health (and sustainable development).
The most significant is probably the nascent economic and social
“leverage capacity” which results from the market dominance
inherent in consuming 7 per cent of the nation’s gross domestic
product (GDP). It is important to note that throughout Europe public
sector expenditure is a consistent 38-43 per cent of GDP.
For instance, the UK health care sector is responsible for sustainably
generating more than 9 per cent of all the country’s jobs
and is the largest employer at regional and national levels. At
local government level, NHS employment can be as high as 26 per
cent of all those employed in an area.
In London, the NHS contributes 10 per cent (£10bn) to the
GDP of the region when the indirect effect of spending by health
workers is taken into account.1 This percentage will be larger outside
the capital. The total NHS cash spend in the capital is £7bn.
The health service is one of the most significant sources of employment
in poorer areas, which makes it a leading agent of sustainable social
and economic regeneration.
These figures support theoretical work done by the World Health
Organisation, suggesting that an annual increase in global health
investment of $66bn (£42bn) above current spending over 2015-20
would generate at least $360bn a year of sustainable economic growth,
representing a sixfold return on investment.2
But the health and sustainable development “leverage capital”
of NHS spending goes well beyond sustainable growth in employment.
The table on page 82 illustrates some of the key assets that remain
part of the health care system’s unutilised leverage capital.
The squandering of this institutional resource raises serious issues
for the NHS modernisation programme and the management of the health
care system – issues of equity, sustainability, social inclusion
and health. It is salutary to reflect that a multinational company
would have “sweated” (realised) this hidden leverage
capital years ago.
The wider (deeper?) notion of sustainable health and health care
systems is not well addressed in NHS policy and planning, and not
really tackled in the NHS Estates work.
A sustainable health and health care system would view health as
an “added value” outcome of social organisation and
explore the co-production of health within health care services.
We are now experiencing a so-called cost containment dilemma in
all European health care systems, given the view that there will
never be enough money to satisfy the “infinite demand”
for care. To some this implies that, in the long term, health care
systems that cater for everyone are simply not sustainable.
This confusing and sometimes pernicious perspective arises because
the idea of “resources for health” has become infected
by neo-liberal (classical) concepts of wealth and capital, which
separate citizens into producers and consumers.
Referring to issues of autonomy, power, professionalisation and
the production of health, Thompson argues: “I would say that
the notion of treating patients as consumers or customers, far from
being empowering, actually uses neo-classical discourse to place
patients in a position of being able to only choose from a limited
range of services over which they have no say. A more liberating
model would place patients in the role of health producers, who
on occasions require assistance in meeting their needs through co-operative
working with health professionals, or what has been labelled a co-production
model, or collaborative autonomy.”3
This view has profound implications for the way that health system
resources might be conceptualised in future. Co-production of health
is a key strategy for developing sustainable health and health care
systems. Here, the production of health is not seen as a product
or an activity to be purchased. Health is seen as integral to social
organisation as a whole, dependent on the total impact of social
systems on individuals.
Health investment arises as a consequence of the impact on populations
of sustainable housing, nutrition, transport and income policies,
and so on, with health investment viewed as an integral part of
those policies. The neo-liberal model (“we cannot afford now
what we could in 1948”) might support the maintenance of health-damaging
social systems, but then go on to purchase marginal health improvement
programmes “in addition” to ameliorate their effects.
Modernised and sustainable services need to move on from that paradigm.
With a sustainable health care system, significant health improvements
and health promotion could be achieved without large additional
financial resources. What is needed most is the commitment and participation
of non-health care sectors, and a change in the power relationships
and professional cultures within the health care system itself.
The concept of sustainable development throws out a fundamental
challenge to the NHS. It challenges the health service to act as
a good corporate citizen and to review and overhaul its systems,
“theories of purpose” and professional cultures.
As everyone will tell you, this could take a generation –
up to 25 years – to achieve. All the more reason to get started
right away.
References
Travers T, Glaister S, Graham D. Capital asset: London’s
healthy contribution to jobs and services. London: NHS Executive,
2000.
World Health Organisation. European perspectives on the macroeconomics
and health. Copenhagen: WHO, 2001.
Thompson A. Patient expectations, satisfaction and outcomes.
Paper to the International Workshop on outcome governed health
care, Linkoping , Sweden, 12-13 June 1997.
Dominic Harrison is an associate director of the Health
Development Agency.
This article was originally published in Health Matters,
issue 50, winter 2002/03